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Frequently Asked Questions (FAQ):
 
Welcome to Laguna Wholesale Frequently Asked Questions! Below you will find answers to some of our most commonly asked questions. If you have questions that are not answered below, please feel free to email us at hello@lagunawholesale.com or call us at 1-949-581-9500 and we will be happy to assist you.
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Same day shipping before 4:00 pm PST. Delivery time within the united states 1-5 business day.

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http://www.lagunawholesale.com/faq.jhtm?question=How+fast+we+ship+and+what+is+the+delivery+time%3F
Laguna Wholesale are not responsible to any lost or stolen delivered orders.

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http://www.lagunawholesale.com/faq.jhtm?question=Lost+or+Stolen+order
We open Monday through Friday from 9:00 am to 5:00 pm PST

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http://www.lagunawholesale.com/faq.jhtm?question=What+is+our+office+hours%3F
Please click on the link below and fill out the form. Once you submit it, we will get back to you within 24 hrs. be sure to add our email address hello@lagunawholesale.com to your address book.

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http://www.lagunawholesale.com/faq.jhtm?question=Looking+for+wholesale+pricing%3F
We accept VISA, MasterCard, Discover, American Express and you have paypal option too. Wires and Company Checks for amount above $1500.00.

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http://www.lagunawholesale.com/faq.jhtm?question=What+payment+forms+we+accept%3F
Within the United States, we use Fedex, UPS and USPS for small orders. Tracking companies for large orders. Please call us at 888-644-5541 for a shipping price quote, if your order is 1 pallet or more.

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http://www.lagunawholesale.com/faq.jhtm?question=What+carriers+we+use+for+shipping%3F
All small orders shipment to Hawaii, Alaska, Puerto Rico, Guam and Virgin Islands is by USPS. For 1 pallet or more please call us at 888-644-5541 for a shipping price quote.

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For international shipping, we use UPS, Fedex, DHL (call for quotes) and USPS priority or express mail international. We are open to ship with any other carrier you provide. For 1 pallet or more, please call us for a shipping price quote at 888-644-5541

Direct link to this Question:

http://www.lagunawholesale.com/faq.jhtm?question=What+about+international+shipping%3F
Log in to our website and place your order, click checkout and it will takes you to the shipping page where you can see your shipping cost. There will be no charge until you finish your checkout :) For 1 pallet or more, please call us at 888-644-5541 for a shipping price quote.

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http://www.lagunawholesale.com/faq.jhtm?question=How+can+I+know+my+shipping+cost%3F
Our Return Policy : 1- 10 days from the invoice date and in original sales condition. 2- All returns must be in tact unopened and unhanded. 3- Push-Up Pop Containers are Non-Returnable. 4-This is the customer responsibility to handle any shipping cost on returns plus 15% restocking fee unless the mistake was made on our end.

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http://www.lagunawholesale.com/faq.jhtm?question=What+is+your+return+policy%3F
You will be exempt from Orange County sales tax (8%) if you provide a valid reseller Number. If you do not have a reseller's permit, sales tax will be applied to your order. If you are coming to purchase in person, you need to bring your reseller's permit to be able to exempt from sales tax. If you do not provide your reseller's permit, sales tax will be applied.

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http://www.lagunawholesale.com/faq.jhtm?question=I%27m+a+California+Residents+do+I+need+to+provide+a+reseller+number%3F
For Residents of other states than California: No document are required and no sales tax will apply to your orders. If you are a Residents of other states than California and you are coming to purchase in person, you have to bring a copy of your business license and you will need to fill out an "Out of State" form stating that you are taking the goods out of state for resale. Your business license will be attached to this form.

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http://www.lagunawholesale.com/faq.jhtm?question=I%27m+not+a+California+Residents+do+I+need+to+provide+any+document%3F
For Residents live outside the United States : No document are required and no sales tax will apply to your orders.

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http://www.lagunawholesale.com/faq.jhtm?question=I+am+from+other+country+than+United+States+do+I+have+to+provide+any+document%3F
 
 
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